problems with printing

[scraptasha]

Hi this is my first time posting...SCARY
My problem is this...I use Picture It to enhance my photos but when I try to print then VIA Kodak machines, even though I've cropped to 4x6 before saving it still cuts off my borders or writing. I've talked to the photolab lady and she took my disk upstairs and when she printed it off of her computer it worked fine. She says theres something going on in the transfer thats cutting it off. does anyone know why or how i can get around this problem?

[Pam]

What dpi (dots per inch) or ppi (pixels per inch) does the Kodak machine expect? Does Picture It allow you to specify the resolution of your photo when saving it?